Last updated: 1 October 2024
At Fundrate, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, services, and tools. It is in compliance with South Africa’s Protection of Personal Information Act (POPIA).
1. Personal Information We Collect
We collect personal information that you voluntarily provide when using our site or engaging with our services. This includes, but is not limited to:
- Name
- Email address
- Phone number
- Financial details (such as loan preferences)
- IP address and browser details (automatically collected)
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide loan comparison services
- To respond to inquiries or requests submitted via our contact forms
- To personalize your experience on our website
- To improve our services and enhance the functionality of our website
- To send you marketing and promotional messages (with your consent)
- To comply with legal obligations
3. How We Share Your Information
We may share your personal information in the following circumstances:
- With third-party service providers: We may share information with trusted third-party partners (such as loan providers) to provide comparison services.
- Legal requirements: We may disclose personal information if required by law, or in response to legal proceedings.
We ensure that all third-party providers comply with data privacy regulations and take necessary precautions to protect your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how users engage with our content. You may control cookie settings through your browser preferences, but disabling cookies may limit certain features of our website.
5. Your Rights
As a user, you have the following rights under South Africa’s POPIA:
- Access: You can request access to your personal information that we hold.
- Correction: You may ask us to correct any inaccurate information.
- Deletion: You may request the deletion of your personal information where legally permissible.
- Opt-out: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access control, and regular security reviews.
7. Retention of Information
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “last modified” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Phone: 082 323 3690